General Questions

Can I make last minute bookings?

We offer bookings up to four days prior to departure for many of our destinations and products. In order to make a booking within four days of departure, please call us at the phone number listed at the top of this page.

Can I receive mailings regarding future specials or offers?

Yes. We offer the ability to sign up for our regular e-mail newsletters that include information on our destinations, specials, promotions and more. To become a subscriber, register on our web site, by clicking the newsletter link on the home page.

Can I reserve a booking using some else's credit card?

We cannot accept third party credit cards as payment online. If you wish to use a third party credit card, please contact us at the phone number listed at the bottom of this page for assistance.

Do you accommodate travelers with disabilities?

The Americans with Disabilities Act legislation for the United States does not apply to all destinations worldwide. We recommend that persons with disabilities contact us at the phone number listed at the top of this page for assistance with a reservation.

Do you do anything special for group travel?

Yes, our Groups department works closely with groups who require a minimum of 10-15 rooms.

Do you offer Travel Protection Plans or Insurance?

No matter what destination you choose, we have a protection plan or insurance program to ensure your peace of mind while traveling.

Do your vacation packages include airfare?

We offer packages with or without air. You can also book air only by clicking the Flight link in the Build Your Trip section of the homepage.

How many people can I book on one reservation?

We allow up to seven passengers per booking, including infants and children. If you are making a reservation for more than seven passengers, you may make separate bookings online.

I didn't receive an automated confirmation when I confirmed my booking with payment. What do I do now?

Please contact us at the phone number listed at the top of this page for assistance.

If I am not comfortable providing my credit card via the website. What can I do?

If you are uncomfortable providing credit card information over the Internet, simply call us at the phone number listed at the top of this page for assistance with your reservation. Or, if you have a PayPal account you may use that as a payment option as well.

If my flight arrives prior to the hotel check-in time can I make arrangements to check into my hotel early?

Yes you can. You may contact us at the phone number listed at the top of this page and they can add a “post-registration" alert to your booking. The charge for post-registration varies between hotels and the charge will be calculated if you opt to include it as part of your booking.

If my flight departures long after my hotel check-out time can I make arrangements to stay in my hotel past that time?

Yes! We offer the ability to select "post-registration" during the pricing and booking process. The charge for post-registration varies between hotels and the charge will be calculated if you opt to include it as part of your booking.

Once I have made my booking how can I change a component of my itinerary? Can I make changes to my booking online?

To revise an existing reservation after a deposit has been made, please contact us at the phone number listed at the top of this page for assistance.

What if I can't find travel information for my desired destination?

We offer travel to many destinations, but if you do not find a specific destination, we probably do not currently offer it. As we continue to grow, we will be adding more destinations and products. So if you don't find the destination of your choice now, check back soon.